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Is Humanizing the Work Experience a key Factor in Attracting and Retaining Talent?

27 July, 2022  |  By Alexandra Outeiro In Hotel Consulting, Hotel Management, Human Resources, Training & Coaching
ABC Hospitality - Human Work Experience
ABC Hospitality - Human Work Experience
Throughout the history of humanity, we know that it is the great external events that contribute to significant world transformations.

Here is the most recent example, from the year 2020: catalyst for several changes in life and work models around the world.

The pandemic forced companies to rethink their action towards employees and the market, just like that… overnight. The work, prevented from taking place in the space of companies, was forced to look for a new address: he moved home.

As an unscheduled visitor, he arrived without prior notice or organization. Flexibility came to be seen as an advantage for people who could more easily fit physical exercise or shopping into their time, among other activities.

Companies have seen a decrease in the cost of maintaining their facilities. In addition, the possibility of hiring workers from anywhere in the world hit the headlines. For jobs in which working 100% remotely is not possible, employees started to design a hybrid work regime, combining characteristics of face-to-face and remote work.

Today, there is still no answer as to the best model to be adopted. However, one thing is certain: the shortage of labour tends to be the most likely cause for disrupting the usual format of business in the coming months – from aviation, hospitality, catering to civil construction. This happens because we’re witnessing a great change in the mindset of professionals. The rise of depressions and burnouts, safety concerns, and a general feeling that it’s time to rethink what really matters has led people from all the sectors to take bolder steps toward changing their lifestyle.

So, the big challenge for employers is undoubtedly to adjust their strategies to provide the kind of healthy, sustainable, and integrated work life experience that people want, whilst establishing the structures, processes, and policies necessary to sustain the growth.

If what makes people happy at work is what they do and what makes them unhappy is the situation they do it in, then thinking about how we can make every space the happiest place to work is the key!

The formula is simple! And once again, ABC Sustainable Luxury Hospitality has taken the first step by investing in acquiring the Happiest Places to Work ™ seal and certification, creating a partnership that allows all its customers to have access to this tool that will help them to create more emotional and trusting connections, to form high performance teams – in an environment of active, flexible and diverse listening, where the

pluralities of all your talents and the contribution of each to the individual and the team growth are respected and valued.

Alexandra Outeiro
HR Specialist
ABC Sustainable Luxury Hospitality
Proud Ambassadors Global Wellness Institute
Happiest Places to Work – Awards

Previous StoryThe Shift of Paradigm has arrived – Sustainable Labour Policies.
Next StoryHotel Essence: How to Integrate Environmental, Social, and Governance Practices into Hotel Operations?

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