As previously mentioned in the ABC Sustainable Luxury Hospitality blog, designing a multiservice network for a hospitality unit (which includes Voice, IPTV and Internet) is not always consensual regarding the technology to be used. Maintaining an open mind towards all solutions, I consider that the most important thing is that the decision results in benefits, […]
Not a novelty in the digital world, chatbots are a tool yet to be discovered for many companies, especially in the hospitality segment. There are few hotel websites that offer this tool that allows direct interaction with costumers, a fact that we believe is largely due to a certain lack of digital maturity that still […]
“Contactless” has come to stay, at least in the near future. The paradigm of a hospitality focused on procedures has evolved to a version more focused on the art of welcoming, in proximity, privileging and promoting relations between the guest and the hotelier. We are in a different Age of Hospitality, the traditional method is […]
There are plenty Tv solutions for hospitality units, and frequently the choice for one or the other lacks in adjustment to the guests’ expectations and real use. Unfortunately, hotel’s managers choice uses to vary between “having a basic TV is all it takes” or “we need the most hi-tech TV in the market”. Far from […]
