In these very different times, which affected us all in different ways and shapes, increasingly greater challenges arise concerning the operations management, challenges that, previously, used to be discussed on a much superficial level. The main challenge that we see arising as a result of this period of stress and anxiety is famously called burnout. […]
In football, we are used to hear that structure don’t win matches, they win championships. In companies and hotels, it is quite similar. Those who think they can win without being professionally supported are experiencing ephemeral days of illusion. Entrepreneurs certainly have their creative, visionary, and motivating role. But it is necessary to rely on […]
The effects of the pandemic on the different population segments’ mental health have been studied almost since the pandemic began, with results that are significantly worrying, therefore, not very encouraging. However, there is still little data on the emotional harm that affects those responsible for keeping a business operating through the quicksands. Although many leaders […]
We must foresee the Future to create in the Present – a Greater Systemic Vision. Pioneer Brands pay a high price for challenging the old system but, in the end, they only gain by fulfilling their purpose and thriving in a new reality. “Trend” – One of the clichéd words of the present times. We […]
It is increasingly one of the most valued points in the guest experience inside the room. Every day I am confronted with the same question: Why can’t I use a Standard TV from a common store in my hotel? Some manufacturers boast three types of TV:1. Home use2. Suitable for hotels / hospitals3. TVs for […]
A recent article by Prof. Maria Escarreja, professor at the Católica Lisbon School of Business & Economics, summarized the new paradigm of a well-being economy that “is approaching”. From the entire article, there is nothing more to disagree than just this last part: “it is approaching”. We are not witnessing the approaching of the Wellness […]
Bill Gates said a few days ago that banking is one of the activities that will disappear in the next 10 to 15 years. Personally, I normally get kind of annoyed at this type of statement because the crystal ball holders and other fortune tellers rarely appear to explain when their prediction has gone wrong. […]
The economy is showing the first signs of recovery, and with good indicators, Tourism and Hospitality are two sectors that embrace this new phase with a renewed desire to move forward. There are new brands arising, hotel projects to open, and others planned for the next few years, especially 2022. Have we learned something in […]
The context of rebound that we are living today and that we managed to envision, with the return of Tourism and the gradual lifting of restrictions, leads me to address, once more, a topic that is dear to my heart (from the sentimental point of view), but also that we have been paying dearly (from […]
The covid-19 pandemic is clearly the great catalyst for this new cycle that combines artificial intelligence with environmental technologies, shaping the development of capitalism. Accepting the digital is the main requirement for walking towards “green” and for a more sustainable world, ending the “buzzword” around it and turning it into reality. We all know that […]
