The risks affecting the hospitality industry are not only related to inflation, war, and geopolitics. Science has proven that climate-related risks and biodiversity loss are a threat. The hospitality industry operates in a volatile, uncertain, complex, and ambiguous environment. With constant unpredictable change being the norm in many industries, it is difficult to predict and […]
What is digital pollution?It’s amazing how the world wide web and “the cloud” have transformed our lives. Using technology daily allowed us to be near to our friends and family, work more efficiently due to the proximity to our teams and the possibility of sharing information with our colleagues, easily access our favorite music and […]
On the 10th of October, we will be celebrating the International Day of Mental Health, and increasingly, people value this aspect of life, regardless of their job or social position. Every day we seek more inclusive and complete solutions to motivate our employees, so that there is a greater ability to attract and retain talent […]
Leaders are pressured to do the right thing, choose the right product and services, and deploy the “right strategies” that allow company growth year after year. Not to mention the challenges that emerge along the way, especially in long and messy processes, such as asset pre-openings, re-branding or retrofits. To create value in the industry, […]
Periodically, over the years, I went through the difficult path inherent to the cycle of adjustments and simulations of a Business Plan. The common tendency for a decision maker with an emotional attachment to a project is to force a financial model that demonstrates the project’s viability. That is, as if the financial model was […]
One of ABC Hospitality’s added value is the creation of unique, differentiating, authentic concepts, based on the true Wellness & Healing experience, always with sustainability as an integral part. These concepts are based on a deep “study” and “wisdom”, necessary to be able to move the ideas from the paper to effective practice, both in […]
How can a small business generate substantial positive impacts? In conversations with SMEs and family businesses, I often receive questions such as how and why implement the strategy of sustainability and regenerative practices in hotels? Why is it vital to rethink the impact of hotels and hotel chains? Innovation By implementing sustainability plans from an […]
Peculiar because it generates, above all, “interpersonal” relationships and all the service it provides must be, in the first place, a constant act of “giving”. We “sell” hospitality and this is an art that translates into providing a service that evolves every day and that daily requires professional support that benefits from a lot of […]
Sustainable Hospitality The Post-Covid ScenarioThe easing of restrictions has led to travel levels at pace again. Also, in the EMEA region, room rates are back to what we saw in pre-pandemic and hoteliers must keep driving rates to compensate for inflation costs. We have a triple planetary crisis relating to climate, pollution, and nature. It […]
Among global experts on Sustainable Hospitality, there seem to be two coexisting, and sometimes contradictory, concepts for structuring sustainability measures. On the one hand, there is a call to follow and comply with globally recognized standards and certification schemes (e.g. CSR or ESG), which defend the ability to measure performance vs. proposed objectives; promoting transparency […]
