On the path to sustainability, we believe in the rehabilitation of heritage and/or hospitality units that are already obsolete, at the expense of new construction for many several reasons. The uniqueness and authenticity of each unit begins in the history and experience of yesteryear. We believe that Portugal is a destination where the “big” is […]
Chatbots – being closer to your customers in the age of social distance?
Not a novelty in the digital world, chatbots are a tool yet to be discovered for many companies, especially in the hospitality segment. There are few hotel websites that offer this tool that allows direct interaction with costumers, a fact that we believe is largely due to a certain lack of digital maturity that still […]
“Resetting the World with Wellness”
The Global Wellness Summit’s simple and powerful statement that marks the new phase of Hospitality! Since 2016, we’ve been driven by a mission that has always been aligned with the future that we’re living today. We believe that this new phase is the Era of Truth, filled with projects with soul, well-founded, the age of […]
High Tech VS High Emotional 4 steps on Contactless Systems implementation
“Contactless” has come to stay, at least in the near future. The paradigm of a hospitality focused on procedures has evolved to a version more focused on the art of welcoming, in proximity, privileging and promoting relations between the guest and the hotelier. We are in a different Age of Hospitality, the traditional method is […]
How is our mental health today?
Some months ago, I addressed the theme of mental health and its importance in the context we are living. We are exhausted, saturated, tired, fed up! Who doesn’t feel like this? The fatigue is real! For the first time in history, we used the expression “pandemic fatigue”, recognized by the World Health Organization (WHO) as […]