What do we do?

General Operations Management

Branding and Communication

Marketing and Sales

Human Resources

Food & Beverage

Financial

Legal

What sets us apart

  • Respect for the identity of each hotel with a common bond: premium product and service
  • Optimized and dynamic resource framework
  • Activation of tailor-made services
  • Greater objectivity and purpose
  • We know what guests want, we follow trends
  • We solve issues and challenges
  • Commitment to being the best
  • We are a whole that strives for the common good
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FROM THE PROJECT

TO THE PRE-OPENING

  • Partners and talents are integrated to fit your needs
  • We create, support and develop the best concept for each project, idea and dream
  • We create the name of the hotel, develop the brand and define the Branding, Marketing and Sales strategy
  • We develop the business plan and the exploration account
  • We collaborate with official entities in order to ensure the hotel’s legalization and framework
  • We monitor projects on a daily basis, with the necessary inputs that will impact the exploration account
  • We define the talent profile for each project’s future collaborators, based on the brand’s concept and culture
  • An integrated and complete management dynamic that supports each project 100%, up until the hotel’s opening date and post-opening operational management

OPENING AND DAILY

OPERATIONAL MANAGEMENT

AB&C Hospitality is tailor-made to each client, essentially in what concerns the guidelines that can best contribute to the hotel’s success and profitability, as well as the achievement of the desired results.

AB&C’s General Operations Management is the link between everyone, regarding strategy and overall operations: the AB&C team (Icloud) and the Management representative.

POST-OPENING AND DAILY

OPERATIONAL MANAGEMENT

Each independent and operating hotel has a Resident Manager (hired directly by the shareholder/owner) who reports directly to the General Operations Department. The Resident Manager’s role is to manage the hotel’s daily operation in the following areas:

  1. Accommodation
  2. F&B (with the support and direction of the FB Manager)
  3. HR (with the support and direction of the RH Manager)
  4. Brand and PR (with the support and direction of our Brand Manager/Communication Agency)
  5. Marketing and Sales (with the support and direction of our Marketing & Sales Manager)
  6. Financial (with the support and direction of the Financial Director)